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"I am writing to say how pleased my wife and I are with the replacement windows your company put into our home at the above address at the beginning of the year. We were impressed with all aspects of our dealings with you and in particular with the care and expertise show by your fitters.
We will certainly use your services again if and when required in future."
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"I am writing to let you know how pleased we are with the level of service we have received from the time we first contacted your company.
There was no pushy sales pitch and we were able to make up our minds with no pressure from your sales staff.
Once we had decided on the work we needed doing you were super-efficient in visiting us, arranging for the visit from the stained glass replacement man and in setting up the date for the work to start.
Your colleagues Paul and Danny came punctually every day worked really hard and made as little mess as possible. They were utterly reliable and polite.
We would have no hesitation in recommending your company to anyone considering double glazing. You are not the cheapest company we contacted but I have no doubt that you get what you pay for in these matters.
Can I stress that this letter is completely unsolicited and is written because we have had experience of both good and bad services from companies in the past and think that good service should be acknowledged."
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"I should like to take this opportunity to offer thanks and appreciation for the efficiency, are and consideration exercised by everyone involved in the fitting of my replacement windows.
The skill, attention to detail and professionalism possessed by your fitters and builders are to be commended."
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"Please find enclosed my cheque for the remaining balance.
May I take this opportunity to say how impressed I have been with you, Graham, John and Ben. You made the process of deciding which windows to have very simple and stress free – providing a clear written illustrated quote.
I am extremely with the work that has been completed. Both John and Ben were very professional working together very hard and diligently; they were also very easy and friendly to get on with.
I will certainly be recommending your company to as many friends as possible.
I look forward to receiving your invoices which I’ll copy and send to the insurance company with the pink form and survey."
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