About Chase Window Company
Chase Window Company are totally committed to providing our customers with the very best quality products and service. Established in 2002, we have a wealth of experience in this sector having serviced over 14,500 individual contracts in and around the London, Hertfordshire and Essex counties.
Chase Window Company have invested in a state of the art showroom facility in Hoddesdon, Hertfordshire. With over 6000sq ft of display, you will find the widest range of replacement window, door and conservatory products than anywhere else in the south-east. We are open 7 days a week and always have an experienced team member on hand to assist with your pending project. We also have a smaller satellite showroom in Enfield, Middlesex which displays a more limit range of product but is more convenient for our London based clients. Opening times are more limited so please check before you set off. See Opening times and locations here.
Dedicated installation teams
Our dedicated installation teams are fully qualified experienced fitters employed directly by us, who strive to deliver the highest possible standard of workmanship in everything they do. They work methodically to ensure your installation is completed on time and with the minimum of fuss. The site is always left clean and tidy on completion.
Highly skilled tradespeople
Our construction team consists of experienced builders and time served tradesmen, each working together to ensure all construction work and allied services are carried out to building regulation standards. Health and safety practices are strictly adhered to.
Priority customer care
Our sales team and customer service staff are trained to a very high standard to ensure they fully understand the product ranges so that they can offer information and advice relevant to your requirements. Our telephone lines are constantly manned during office hours, with an answering service available at other times.
If you want assurance that you’re protected, make sure you use a member of DGCOS. Homeowners who use DGCOS members receive a comprehensive warranty from their installer, FREE access to a comprehensive dispute resolution service including: FREE mediation, FREE independent inspections at DGCOS discretion and a FREE independent Ombudsman service, FREE Deposit Protection Insurance* and a FREE Insurance Backed Guarantee.
We are all concerned about environmental issues and so whenever possible, we select products that perform to a high level of energy efficiency, are recyclable, and obtained from renewable eco-friendly sources.
Our commitments and promises
We ensure we, and our partners use the latest technology to bring you’re the very best possible quality products available. We also stand by all our guarantees and after sales service obligations.
For deaf and hard of hearing customers, we have a staff member who is trained in sign language and will be glad to help with your enquiries. Alternatively please contact us by email so we can make arrangements for you to visit our showroom.